Terms and Conditions

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Privacy Policy: "SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes."

 

Types of Personal Information We Collect

When you interact with our website, use our services, or sign up for our SMS messaging programs, we may collect various types of personal information. The specific information we collect depends on the nature of your interaction with us. Below is an exhaustive list of the categories of personal information we may collect:

I. Information You Provide Directly to Us:

This includes information you voluntarily provide when you register for an account, subscribe to our services, sign up for SMS alerts, make a purchase, participate in surveys, contact customer support, or otherwise interact with us.

 * Contact Information:

   * Full Name (first name, last name)

   * Email Address

   * Phone Number

   * Mailing Address (street, city, state, zip code)

How We Use the Information We Collect
We use the information we collect to provide, improve, and personalize our services, communicate with you, and operate our business. Here’s how:
* Service Delivery: To operate our website and services, process your orders, and deliver products. This includes sending you the SMS messages you've opted into, such as promotions, order updates, and customer support responses. We also manage your SMS opt-in/out preferences.
* User Experience & Personalization: To enhance your experience on our website and through our communications. We personalize content, recommendations, and offers based on your interactions and preferences.
* Customer Support: To respond to your inquiries, provide support, and communicate with you about your account.
* Security & Compliance: To detect and prevent fraud, enhance security, and comply with legal obligations and our terms and conditions.
We do not sell or share your phone number or SMS message content with third parties for their marketing purposes.

SMS Terms & Conditions
The Terms of Service related to SMS communication must be included in the privacy policy or as a stand-alone document. Note: If the customer has a Terms and Conditions page, this information should be included there, not in the privacy policy. The document must include the following:


1- SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.


2- Types of SMS Communications:
If consent has been given to receive text messages from CGC Logistics Inc, messages may be received related to the following (provide specific examples):
Appointment reminders
Follow-up messages
Billing inquiries
Promotions or offers (if applicable)
Example: "Hello, this is a reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."


3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, up to [X] SMS messages per week may be received related to [appointments/billing, etc.].
Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."


4- Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.


5- Opt-In Method:
Opt-in to receive SMS messages from CGC Logistics Inc can be done in the following ways:
Verbally, during a conversation
By submitting an online form
By filling out a paper form


6- Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.


7- Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at (corp@cgclogistic.com)
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.


8- Standard Messaging Disclosures:
Message and data rates may apply.
Opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary